Featured Case Studies

A curated collection of my work. Currently being updated.

Tracking WeWork's Real Estate Deals

Tracking WeWork's Real Estate Deals

On Oct. 10 2019, WeWork had 622 locations open in 123 cities across the globe. There was a huge opportunity for technology to support WeWork’s real estate team during this expansion. This project was a zero to one effort to first model the different roles on the real estate team then design software to support the workflows and collaboration across the team.

Building a Leading Consumer Digital Bank

Building a Leading Consumer Digital Bank

With a robust asset base of approximately $42 billion, Valley Bank, a regional entity, operates over 230 branches catering to both personal and commercial customers. As the bank experienced continuous growth, attracting an increasing number of customers daily, the leadership team recognized the necessity to create a seamless digital onboarding experience.

Saving Editors 100's of Production Hours

Saving Editors 100's of Production Hours

This project focused on a feature enhancement to Copilot, a proprietary content management system used by Condé Nast editors. Copilot powers the production and distribution of content for ~70 Condé Nast brand teams across 10 countries and in 8 languages. It has 4600+ users. Some editors were manually cropping up to 300 images a day to meet responsive design requirements as the number of distribution channels continued to expand.

Giving Interior Designers Tools to Succeed

Giving Interior Designers Tools to Succeed

The interior designers at WeWork were using spreadsheets for project management, supply chain logistics and finding available furniture from warehouses. These systems were breaking as WeWork grew. So, our team led the discovery, design and development of a zero-to-one application called Furnish.

Improving the Refugee Experience

Improving the Refugee Experience

USDS is a startup at the White House that pairs the country's top technology talent with the best public servants, to improve the way services are delivered to the American people. The team focused on the President’s top priorities and making the biggest impact on the greatest number of people.

FinTech: Mobile App Redesign

Two teams collaborated to re-imagine the Northwestern Mutual mobile app with one focused on a two-year vision and one focused on iterative feature delivery.

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ElleSee Futures

Looking for someone to pick up an oar?

ElleSee Futures is a research and design consultancy focused on helping organizations become human centered and design driven. The main focus is helping people define what makes products useful, desirable, valuable and accessible.

I’ve coached hundreds of people on human-centered design methods over the past 15+ years.

UX Strategy

If you know your user goals and business goals, let's work together to define requirements and the strategic direction for your products.

UX Research

No matter where you are in the lifecycle of your product or service, UX Research can help you understand people's needs, behaviors and attitudes.

Custom Workshops

We can work together to define a cross-functional sprint focused on understanding user, business and technology needs or a design thinking training focused on organizational, structural and people change.

Concept Ideation and Prototyping

Getting out as many ideas as possible to solve your defined problem for your user group can be fun, engaging and even better if you co-create with your users.

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Find answers to commonly asked questions about my services.

What services do you offer?

We can work together to design a one or two-week design sprint, six to twelve weeks of generative or evaluative research, custom design leadership workshops, speaking engagements, resume reviews plus AI tools that can help you with your search and portfolio site design.

Can you review my resume?

Yes, I can review your resume but more importantly we can talk about the best way to use resume builders to make your search more efficient and increase the change your resume is seen.

Are you looking for contract or full time work?

I’d love to partner with anyone who shares these values and needs someone to pick up an oar.

Working on products or services that have a mission connected to empowering people to make better decisions and/or make information accessible and actionable.

Coaching teams on how to better understand what makes their products or services more accessible and actionable. And, executing on a plan to understand it.

Getting back to my roots in storytelling and/or civic tech by working with teams to better understand how they can use the power of storytelling to connect, inspire and drive change.

Elevating and advocating for a user centric culture, always being the voice in the room helping others understand how the human voice connects to the business goals.

Can you review my portfolio or case study?

During my eight years of experience as a people leader, I have seen reviewed many design and research portfolios. If you want to have a coaching session to review your impact story, reach out on LinkedIn or use the contact form above.

What is your current obsession?

Right now I am learning Spanish and immersing back in the work with a focus on how AI is impacting the role of the designer and researcher. I'm also getting reacquainted with the great outdoors by spending time in Puerto Rico.